Driving Success
Welcome to my professional portfolio. I am a transformational business leader, focused on business and digital transformation, product innovation, growth, efficiency, and change — helping organizations build resilience and achieve sustainable impact.
Hi, I’m Ro-Yen Chin
I bring over 17 years of executive and senior management experience across financial services, operational excellence, and corporate strategy. My career has been defined by a commitment to innovation and growth — leading large-scale business and digital transformations, driving revenue growth, and cultivating organizational agility in highly competitive and regulated industries. With expertise spanning strategic planning, product innovation, client engagement, and cross-border expansion, I am passionate about creating long-term value for both organizations and the communities they serve.
At the heart of my leadership is a belief that people are the true drivers of transformation. I am passionate about creating environments where individuals feel empowered to bring their best selves forward, unlocking potential that fuels both personal and organizational success. By leading with empathy and clarity, I inspire collaboration, guide teams through change with confidence, and connect people with strategy to drive innovation and strengthen bottom-line results.
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MBA - Marketing (Distinction); Mona School of Business (UWI) - 2011
BA - Visual Arts, Minor Economics; Spelman College - 2006
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American Management Association Certifications, 2023
Dale Carnegie - Step to Leadership for Senior Managers, 2022
Mastercard Academy -Operations & Efficient Chargeback Processing, 2019
Harvard Business School Online - Leading with Finance, 2019
ACAMS Certified - Anti-Money Laundering Specialist, 2018
Mona School of Business (UWI) - Principles of Project Management - PMI, 2015
Jamaica Institute of Mgmt - Securities Course Licensed Securities Dealer, 2008
What I do
Strategic Planning & Growth
Design and execute business strategies that drive sustainable growth, profitability, and market resilience.
Business & Digital Transformation
Lead large-scale transformations, streamlining operations, integrating digital solutions, and building agile systems.
Leadership & Change Management
Inspire and guide teams through change, fostering collaboration, adaptability, and high-performance culture.
Operational Excellence
Drive operational excellence by re-engineering processes, leveraging technology and introducing innovative solutions that improve efficiency, strengthen compliance and unlock new revenue opportunities.
Business Development & Partnerships
Expand market presence through client engagement, B2B partnerships, and international relationships.
Brand & Marketing Strategy
Elevate brand reputation and customer trust through targeted campaigns, PR initiatives, and digital engagement.
“I help businesses and people transform and elevate by blending strategy, innovation and leadership.”
— Ro-Yen Chin
